Terms of use

Terms and Conditions

Welcome to the www.IMTradeonline.com website and/or the IMTradeonline mobile app. Please read these terms and conditions carefully. The following Terms of Use govern your use and access of the Platform (defined below) and the use of the Services.

By accessing the Platform and/or using the Services, you agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, do not access and/or use this Platform or the Services.

Access to and use of password protected and/or secure areas of the Platform and/or use of the Services are restricted to Customers with accounts only. You may not obtain or attempt to obtain unauthorized access to such parts of this Platform and/or Services, or to any other protected information, through any means not intentionally made available by us for your specific use. A breach of this provision may be an offence under the Computer Crime Act B.E. 2550 (2007) of Thailand.

If you are below 18 years old: you must obtain consent from your parent(s) or legal guardian(s), their acceptance of these Terms of Use and their agreement to take responsibility for

(i) your actions;

(ii) any charges associated with your use of any of the Services or purchase of Products;

and (iii) your acceptance and compliance with these Terms of Use. If you do not have consent from your parent(s) or legal guardian(s), you must stop using/accessing this Platform and using the Services.

Definitions & Interpretation-

Unless otherwise defined, the definitions and provisions in respect of interpretation will apply to these Terms of Use.

  1. General use of the Services and/or access of the Platform

1.1 Guidelines to the use of the Platform and/or the Services: You agree to comply with any and all the guidelines, notices, operating rules and policies and instructions pertaining to the use of the Services and/or access to the Platform, as well as any amendments to the aforementioned, issued by us, from time to time. We reserve the right to revise these guidelines, notices, operating rules and policies and instructions at any time and you are deemed to be aware of and bound by any changes to the foregoing upon their publication on the Platform.

1.2 Restricted activities: You agree and undertake NOT to:

(a) impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity;

(b) use the Platform or Services for illegal purposes;

(c) attempt to gain unauthorized access to or otherwise interfere or disrupt other computer systems or networks connected to the Platform or Services;

(d) post, promote or transmit through the Platform or Services any Prohibited Materials;

(e) interfere with another’s utilization and enjoyment of the Platform or Services;

(f) use or upload, in any way, any software or material that contains, or which you have reason to suspect that contains, viruses, damaging components, malicious code or harmful components which may impair or corrupt the Platform’s data or damage or interfere with the operation of another Customer’s computer or mobile device or the Platform or the Services; and

(g) use the Platform or the Services other than in conformance with the acceptable use policies of any connected computer networks, any applicable Internet standards and any other applicable laws.

(h) create and/or use more than one Customer’s and/or any IMTradeonline user’s account on the Platform and/or the Services.

1.3 Availability of the Platform and the Services: We may, from time to time and without giving any reason or prior notice, upgrade, modify, suspend or discontinue the provision of or remove, whether in whole or in part, the Platform or any Services and shall not be liable if any such upgrade, modification, suspension or removal prevents you from accessing the Platform or any part of the Services.

1.4 Right to monitor content: We reserve the right, at its sole discretion, but shall not be obliged to:

(a) monitor, screen or otherwise control any activity, content or material on the Platform and/or through the Services. We may, in our sole and absolute discretion, investigate any violation of the terms and conditions contained herein and may take any action it deems appropriate;

(b) prevent or restrict access of any Customer to the Platform and/or the Services;

(c) report any activity we suspect to be in violation of any applicable law, statute or regulation to the appropriate authorities and to co-operate with such authorities; and/or

(d) to request any information and data from you in connection with your use of the Services and/or access of the Platform at any time and to exercise our right under this paragraph if you refuse to divulge such information and/or data or if you provide or if we have reasonable grounds to suspect that you have provided inaccurate, misleading or fraudulent information and/or data.

(e) deactivate, cancel, delete, ban, prevent and restrict any access to the Platform and/or the Service of and by any Smart IOT account, Customer and/or anyone whether permanently or temporarily and without giving any reason or prior notice.

1.5 Privacy Policy: Your use of the Services and/or access to the Platform is also subject to the Privacy Policy as set out at https://www.IMTradeonline.com /privacy-policy/

1.6 Terms & Conditions of Sale and Voucher Terms & Conditions: will be mentioned later in the section below.

1.7 Additional terms: In addition to these Terms of Use, the use of specific aspects of the Materials and the Services, more comprehensive or updated versions of the Materials offered by us or our designated sub-contractors, may be subject to additional terms and conditions, which will apply in full force and effect.

  1. Purchase of Products

2.1 Your compliance: You agree to comply with any and all the guidelines, notices, operating rules and policies and instructions pertaining to the purchase of Products through the Platform, as well as any amendments to the aforementioned, issued by IMTradeonline (whether as part of use of the Platform or in relation to the purchase of Products, on behalf of Vendor’s/ Drop-off’s), from time to time. IMTradeonline reserves the right to revise these guidelines, notices, operating rules and policies and instructions at any time and you are deemed to be aware of and bound by any changes to the foregoing upon their publication on the Platform.

2.2 Product/Service description: While Vendor’s/ Drop-off’ss/Drop-off’s  endeavors to provide an accurate description of the Products/Service, neither IMTradeonline nor Drop-off’s warrants that such description is accurate, current or free from error. In the event that the Product you receive is of a fundamentally different nature from the Product as described on the Platform and which you have ordered, Clause 6 of these Terms & Conditions of Sale shall apply.

2.3 Vendor’s/ Drop-off’ss: Products are sold by “Vendors”. IMTradeonline may be a “Vendor” for selected Products/service. “Vendor’s/ Drop-off’s” may also refer to a party other than IMTradeonline (such party referred to in these Terms & Conditions of Sale as a “Third Party Vendor”). Whether a particular Product is listed for sale on the Platform by IMTradeonline or a Third Party Vendor may be stated on the webpage listing that Product. Products sold to you by vendors will be governed by individual Customer Contracts (more details below in Clause 2.6) which:

2.3.1 for Products sold by Third Party Vendors, shall be agreements entered into directly and only between the Third Party Vendor and you; and

2.3.2 for Products/services sold by IMTradeonline, shall be agreements entered into directly and only between IMTradeonline and you.

2.3.3 for merchandise sold by “Drop-off’s shops, shall be agreements entered into directly and only between Drop-off and you.

2.4 Placing your Order: You may place an Order by completing the Order form on the Platform and clicking on the “Place my Order” button. Vendor’s/ Drop-off’s will not accept Orders placed in any other manner. You shall be responsible for ensuring the accuracy of the Order.

2.5 Orders are irrevocable and unconditional: All Orders will be deemed to be irrevocable and unconditional upon transmission through the Platform and Vendor’s/ Drop-off’s shall be entitled (but not obliged) to process such Order(s) without your further consent and without any further reference or notice to you. Nevertheless, in certain circumstances as stated in Clause 8, you may request to cancel or amend the Order which Vendor’s/ Drop-off’s will endeavor to give effect to on a commercially reasonable effort basis. However, notwithstanding the foregoing, Vendor’s/ Drop-off’s is not obliged to give effect to any request to cancel or amend any Order.

2.6 Vendor’s/ Drop-off’s reservation of rights in respect of Orders/ Services: All Orders/Services shall be subject to Vendor’s/ Drop-off’s acceptance in its sole discretion and each Order accepted by Vendor (such accepted Order/Service to be referred to as a “Customer Contract”) shall constitute a separate contract. You acknowledge that unless you receive a notice from Vendor accepting your Order, Vendor/Drop-off shall not be party to any legally binding agreements or promises made between Vendor and you for the sale or other dealings with the Product(s)/Services and accordingly Vendor’s/ Drop-off’s shall not be liable for any Losses which may be incurred as a result. For the avoidance of doubt, Vendor’s/ Drop-off’s reserves the right to decline to process or accept any Order received from or through the Platform in its absolute discretion.

2.7 Termination by Vendor’s/ Drop-off’s in the event of pricing error: Vendor’s/ Drop-off’s reserves the right to terminate the Customer Contract, in the event that a Product has been mispriced on the Platform, in which  Vendor’s/ Drop-off’s, notify you of such cancellation by giving five days’ s notice. Vendor’s/ Drop-off’s shall have such right to terminate such Customer Contract whether or not Products have been dispatched or are in transit and whether payment has been charged to you.

2.8 Product Warranty: The warranties with respect to a Product/Services (“Product Warranty”) sold under a Customer Contract shall be as stated by Vendor’s/ Drop-off’s via the Platform, under the “Specifications” tab in the fields “Warranty Type” and “Warranty Period” for the relevant Product, and shall be limited by the terms and conditions therein. The warranties and conditions, remedies for breach of warranty or condition, or other terms stated in the Product Warranty are, unless expressly prohibited by applicable mandatory law, in lieu of all other terms, warranties and conditions, whether expressed or implied, statutory or otherwise. Except as expressly provided in such Product Warranty, Vendor’s/ Drop-off’s excludes (unless expressly prohibited by applicable mandatory law) all other expressed or implied terms, warranties or conditions with respect to the Products supplied.

2.9 Customer’s acknowledgement: You acknowledge and warrant that you have not relied on any term, condition, warranty, undertaking, inducement or representation made by or on behalf of Vendor’s/ Drop-off’s which has not been stated expressly in a Customer Contract or upon any descriptions or illustrations or specifications contained in any document including any catalogues or publicity material produced by either IMTradeonline or Vendor’s/ Drop-off’s. You also acknowledge and agree that the exclusion of warranties, exclusion of liability and exclusion of remedies in these Terms & Conditions of Sale and Customer Contracts allocate risks between the parties and permit Vendor’s/ Drop-off’s to provide the Products at lower fees or prices than Vendor’s/ Drop-off’s otherwise could and you agree that such exclusions on liability are reasonable.

2.10 No representations or warranties: Without prejudice to the generality of the foregoing Clause 2.9.

2.10.1 No condition is made or to be implied nor is any warranty given or to be implied as to the life or wear of the Products supplied or that they will be suitable for any particular purpose or use under any specific conditions, notwithstanding that such purpose or conditions may be known or made known to Vendor’s/ Drop-off’s;

2.10.2 Vendor’s/ Drop-off’s binds itself only to deliver Products in accordance with the general description under which they were sold, whether or not any special or particular description shall have been given or shall be implied by law. Any such special or particular description shall be taken only as the expression of Vendor’s/ Drop-off’s’s opinion in that behalf. Neither IMTrade nor Vendor’s/ Drop-off’s gives any warranty as to the quality, state, condition or fitness of the Products;

2.10.3 IMTradeonline shall be under no liability for the following measures and actions taken by the Customer or third parties and the consequences thereof: improper remedy of defects, alteration of the Products without the prior agreement of IMTradeonline, addition and insertion of parts, in particular of spare parts which do not come from IMTradeonline;

2.10.4 Vendor’s/ Drop-off’s shall be under no liability in respect of any defect arising from unsuitable or improper use, defective installation or commissioning by the Customer or third parties, fair wear and tear, willful damage, negligence, abnormal working conditions, defective or negligent handling, improper maintenance, excessive load, unsuitable operating materials and replacement materials, poor work, unsuitable foundation, chemical, electro-technical/electronic or electric influences, the Customer or third parties’ failure to follow IMTradeonline’s instructions (whether oral or in writing) misuse or alteration or repair of the Products without IMTradeonline’s approval;

2.10.5 Vendor’s/ Drop-off’s is not liable for any Losses suffered by any third party directly or indirectly caused by repairs or remedial work carried out without IMTrade’s prior written approval and the Customer shall indemnify Vendor’s/ Drop-off’s against all Losses arising out of such claims;

2.10.6 Vendor’s/ Drop-off’s shall be under no liability under the above warranty (or any other warranty, condition or guarantee) if the total price for the Products has not been paid in cleared funds by the due date for payment; and

2.10.7 Vendor’s/ Drop-off’s shall be under no liability whatsoever in respect of any defect in the Products arising after the expiry of the applicable Product Warranty or unable to, if any.

2.11 Intellectual Property:

2.11.1 Unless the prior written consent of IMTradeonline has been obtained, the Customer shall not remove or alter the trade marks, logos, copyright notices, serial numbers, labels, tags or other identifying marks, symbols or legends affixed to any Products.

2.11.2 Where software applications, drivers or other computer programs and/or all other design details, technical handbooks or manuals, drawing or other data (all collectively referred to as “Product Materials”) are supplied to the Customer by Vendor’s/ Drop-off’s in connection with the Order, the use and retention of the Product Materials are subject to the terms and conditions of license or use (such as end-user licenses, restrictions or conditions of use) as may be prescribed by Vendor’s/ Drop-off’s or its licensors and must not be used other than strictly in accordance with such terms and conditions.

2.11.3 The Customer agrees and acknowledges that the Product Materials shall remain the property of Vendor’s/ Drop-off’s or its licensors. The Customer further agrees that any and all Intellectual Property embodied in or relating to the Product Materials shall remain the sole and exclusive property of Vendor’s/ Drop-off’s or its licensors. Unless otherwise expressly provided in the Order/Services or the prior written consent of IMTradeonline has been obtained, the Customer undertakes to return the Product Materials and/or any copies thereof upon IMTradeonline request.

  1. Prices of Products

3.1 Listing Price: The price of the Products payable by a Customer shall be the Listing Price at the time at which the Order placed by the Customer is transmitted to Vendor/ Drop-off (through the Platform).

3.2 Taxes: All Listing Prices are subject to taxes, unless otherwise stated. Vendor/ Drop-off reserves the right to amend the Listing Prices at any time without giving any reason or prior notice.

  1. Payment

4.1 General: You may pay for the Product using any of the payment methods prescribed by IMTradeonline  from time to time. When you place an Order, actual payment will be only charged upon Vendor/ Drop-off’s acceptance of your Order and formation of a Customer Contract. All payments shall only be made via payment methods provided on the Platform.

4.2 Additional terms: The payment methods may be subject to additional terms as prescribed by IMTradeonline from time to time.

4.3 Payment methods: You agree that you are subject to the applicable user agreement of your payment method. You may not claim against Vendor/ Drop-off or any of its agents (which may include IMTradeonline), for any failure, disruption or error in connection with your chosen payment method. IMTradeonline reserves the right at any time to modify or discontinue, temporarily or permanently, any payment method without notice to you or giving any reason.

4.4 Invoicing: Vendor/ Drop-off and/or logistics carrier may invoice you upon the due date of any payment under a Customer Contract.

4.5 Failure to pay: If the Customer fails to make any payment pursuant to the terms and conditions of the payment method elected or payment is cancelled for any reason whatsoever, then without prejudice to any other right or remedy available to Vendor/ Drop-off, Vendor/ Drop-off shall be entitled to cancel the Customer Contract or suspend delivery of the Products until payment is made in full.

4.6 Refund of Payment:

(a) All refunds shall be processed, to the person who made the original payment via an approved payment method.

(b)We offer no guarantee of any nature for the timeliness of the refunds reaching your account. The processing of payment may take time and it is subject to the company’s internal processing timeline.

(c) All refunds are conditional upon our acceptance of a valid return of the Product.

(d) We reserve the right to modify the mechanism of processing refunds at any time without notice.

  1. Returns

5.1 Return Policy: All returns must be done in accordance with the instructions set out in the Return Policy at https://www.IMTradeonline.co.th/helpcenter/returns-refunds/. Vendor/ Drop-off is not obliged to agree to any return unless all such instructions are followed to IMTradeonline’s satisfaction.

5.2 Permitted returns: Subject to Clause 6.1, within 7 or 14 days from the date of delivery of the Product, depend on the information display with the Product, you may return a Product when you:

5.2.1 receive a product that is fundamentally different in nature from the Product specified in the Customer Contract; or

5.2.2 receive a faulty or damaged Product.

5.3 When IMTradeonline has provided the Customer a refund, the non-conforming Products or parts thereof shall become Vendor/ Drop-off’s property and upon request such Products or parts thereof should be shipped back to Vendor/ Drop-off at Customer’s cost.

  1. Questions and complaints

If you have any questions or complaints, please contact IMTradeonline using the “Contact Us” page on the Platform. IMTradeonline will liaise with Vendor/ Drop-offs on your questions and complaints.

  1. Termination

7.1 Cancellation by you: You may cancel the Customer Contract before Vendor/ Drop-off dispatches the Products under such Customer Contract by written notice to IMTradeonline at www.IMTradeonline.co.th/contact. If the Products have already been dispatched, you may not cancel the Customer Contract but may only return the Products in accordance with Clause 6.

7.2 Cancellation by Vendor/ Drop-off: Without prejudice to any other right of termination elsewhere in these Terms & Conditions of Sale, Vendor/ Drop-off, or IMTradeonline acting on Vendor/ Drop-off’s behalf, may stop any Products in transit, suspend further deliveries to the Customer and/or terminate the Customer Contract with immediate effect by written notice to the Customer on or at any time after the occurrence of any of the following events:

7.2.1 the Products under the Customer Contract being unavailable for any reason;

7.2.2 the Customer being in breach of an obligation under the Customer Contract;

7.2.3 the Customer passing a resolution for its winding up or a court of competent jurisdiction making an order for the Customer’s winding up or dissolution;

7.2.4 the making of an administration order in relation to the Customer or the appointment of a receiver over or an encumbrancer taking possession of or selling any of the Customer’s assets; or

7.2.5 the Customer making an arrangement or composition with its creditors generally or applying to a Court of competent jurisdiction for protection from its creditors.

  1. Risk and property of the Goods

8.1 Risk of damage to or loss of the Goods shall pass to the Customer at the time of delivery.

8.2 Notwithstanding delivery and the passing of risk in the Goods or any other provision of these Conditions the property in the Goods shall not pass to the Customer until IMTradeonline has received in cash or cleared funds payment in full of the price of the Goods and all other goods agreed to be sold by Vendor/ Drop-off to the Customer for which payment is then due.

8.3 Until such time as the property in the Goods passes to the Customer, the Customer shall hold the Goods as Vendor/ Drop-off’s fiduciary agent and bailee and shall keep the Goods separate from those of the Customer.

8.4 During the entire time the property of the Goods remains with Vendor/ Drop-off, the Customer agrees with Vendor/ Drop-off that the Customer shall immediately notify IMTradeonline of any matter from time to time affecting Vendor/ Drop-off’s title to the Goods and the Customer shall provide IMTradeonline with any information relating to the Goods as IMTradeonline may reasonably require from time to time.

8.5 Until such time as the property in the Goods passes to the Customer (and provided the Goods are still in existence and have not been resold) IMTradeonline shall be entitled at any time to demand the Customer to deliver the Goods back to IMTradeonline. In the event of non-compliance IMTradeonline reserves it’s right to take legal action against the Customer for the delivery up the Goods and also reserves its right to seek damages and all other costs including but not limited to legal fees against the Customer.

8.6 The Customer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the Goods which remain the property of Vendor/ Drop-off but if the Customer does so all moneys owing by the Customer to Vendor/ Drop-off shall (without prejudice to any other right or remedy of Vendor/ Drop-off) forthwith become due and payable.

8.7 If the provisions in this Condition 9 are not effective according to the law of the country in which the Goods are located, the legal concept closest in nature to retention of title in that country shall be deemed to apply mutatis mutandis to give effect to the underlying intent expressed in this condition, and the Customer shall take all steps necessary to give effect to the same.

8.8 The Customer shall indemnify Vendor/ Drop-off against all loss damages costs expenses and legal fees incurred by the Customer in connection with the assertion and enforcement of Vendor/ Drop-off’s rights under this condition.

  1. Termination

9.1 Termination by us: In our sole and absolute discretion, we may with immediate effect and either with or without notice, terminate your use of the Platform and/or Services and/or disable your Username and Password. We may bar access to the Platform and/or Services (or any part thereof) for any reason whatsoever, including a breach of any of these Terms of Use or where if we believe that you have violated or acted inconsistently with any terms or conditions set out herein, or if in our opinion or the opinion of any regulatory authority, it is not suitable to continue providing the services relating to the Platform.

9.2 Termination by you: You may terminate these Terms of Use by giving five working days’ advance notice in writing to us.

  1. Notices

10.1 Notices from us: All notices or other communications given to you if:

(a) communicated through any print or electronic media as we may select will be deemed to be notified to you on the date of publication or broadcast; or

(b) sent by post or left at your last known address will be deemed to be received by you on the day following such posting or on the day when it was so left.

10.2 Notices from you: You may only give notice to us in writing sent to our designated address or e-mail address at98/20 Moo 11 Kanlapaphruek Road Tha Kham Bang Khun Thian, Chom Thong, Bangkok 10150 Thailand and www.imtradeonline.com/contact, and we shall be deemed to have received such notice only upon receipt. While we endeavour to respond promptly to notices from you, we cannot guarantee that we will always respond with consistent speed.

10.3 Other modes: Notwithstanding Clauses 10.1 and 10.2, we may from time to time designate other acceptable modes of giving notices (including but not limited to e-mail or other forms of electronic communication) and the time or event by which such notice shall be deemed given.

Content Terms & Conditions

  1. Introduction

1.1 These Terms apply to all Users, including Users who access to IMTradeonlineonlineonline platforms., UGC and PGC. By accessing the IMTradeonlineonlineonline Platform, you consent and agree to be bound by:

(a) the IMTradeonlineonlineonline Terms and Conditions at https://www.IMTradeonlineonlineonlineonline.com/terms-conditions/

(b) these Terms;

(c) the Privacy Policy;

(d) Hereby content is referred to reviews, ratings, comments and supporting videos, how to use products guides; and any other feature;

and any amendments, revisions, updates or modifications to the foregoing made by us from time to time.

1.2 We may amend, revise, update or modify these Terms at any time (“Changes”). Changes will be effective when posted on the IMTradeonlineonlineonline Platform with no other notices provided and you are deemed to have agreed to the Changes upon their publication on the Platform. You must periodically review the most up-to-date.

1.3 You affirm that:

(a) you are either older than 18 years of age and are fully able and competent to enter into these Terms; or

(b) you are the parent or legal guardian of the person using the IMTradeonlineonlineonline Platform and agree to these Terms and will ensure that the person using IMTradeonlineonlineonline Platform abides by and comply with these Terms.

1.4 If you are under the age of 18, you must obtain permission from your parent(s) or legal guardian(s) to open an account on the IMTradeonlineonlineonline Platform as a buyer. If you are the parent or legal guardian of a minor who is creating an account, you must accept and comply with these Terms on the minor’s behalf and you will be responsible for the minor’s actions, and you will be responsible for any charges associated with the minor’s use of the IMTradeonlineonlineonline Platform or Services. If you do not have consent from your parent(s) or legal guardian(s), you must stop using/accessing this IMTradeonlineonlineonline Platform or Services.

  1. Using the IMTradeonline Platform

2.1 The IMTradeonline Platform allows Users to upload UGC in the form of:

(a) general comments on the IMTrade Platform;

(b) product reviews;

(c) product recommendations;

(d) ‘Before & After’ effects of products;

(e) short videos;

(f) how to use products guides; and any other feature, tool or mechanism we release on the IMTradeonline Platform. UGC will be published on the IMTradeonline Platform and will be available to Users.

2.2 You acknowledge and understand that we only provide a platform for Users to upload Content. You agree that you access the Content at your own risk and that any decision you make to view, or access the Content or any product or service you purchase as a result of viewing, or accessing the Content is entirely between you and the Content provider. You are solely responsible and shall be liable for all Content you upload or otherwise make available on the IMTradeonline or other SmartIOT Platforms.

2.3 The IMTradeonline Platform may contain links to third party websites other than Smart IOT platform we do not own or control. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party websites. In addition, we will not and cannot censor or edit the contents of any third-party site. By using the IMTradeonline Platform, you expressly relieve us from any and all liability arising from your use of any third-party website.

2.4 We reserve the right to decide which Users will be permitted to access any of the features offered by the IMTradeonline Platform (including viewing the Content contained in the IMTradeonline Platform or uploading the Content into the IMTradeonline Platform). You are prohibited from using another person’s account without authorisation. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You may be liable for the losses or damages we or other third parties suffer due to any unauthorized use of your account.

2.5 You will comply with all applicable laws, regulations, policies or guidelines and obtain all regulatory clearances necessary  prior to uploading any Content to the IMTradeonline Platform.

  1. Your Content

3.1 You affirm, represent, and warrant that you own or have the necessary licenses, rights, consents, and permissions to publish Content you submit in form of reviews, ratings, videos.

  1. Prohibited Content


4.1 You agree not to upload or otherwise make available any Prohibited Content.

4.2 Without prejudice to the generality of the foregoing, you are to comply with the following restrictions:

(a) No offensive content, such as defamatory content, content involving violence, cruelty, nudity, sex, sexual deviancy, pornography, sexual degradation, solicitation of prostitution, offensive language, crude references or hate speech; or content which is indecent, obscene, false or offensive in character, regardless of whether there is malice or intention to annoy, abuse, threaten or harass any person.

(b) No content which is unsuitable for users aged 18 and below.

(c) No content promoting terrorism or terror-related activities.

(d) No content involving references to physical, mental or sensory disability.

(e) No content which encourages the public to engage in or promote unlawful acts, violence, selling or consuming narcotics, psychotropics or other addictive substances.

(f) No inflammatory, subversive or seditious content, such as content which incites or promotes conflict against the country or any state, its constitution, government or laws; or incites or promotes conflict between groups, ethnicities, races, religions or genders, or degrade religious or cultural beliefs.

(g) No content involving gambling, such as games, lotteries, horse-racing, sports betting, astrology, geomancy, palm reading or any other type of fortune-telling device.

(h) No content involving minors without the written consent of such minor’s parent or legal guardian.

(i) No content relating to or promoting content prohibited or banned under any law.

(j) No content which infringes intellectual property rights or causes confusion on the relationship with other organisations or individuals.

(k) No content involving the impersonation of organisations or individuals without such organisations’ or individuals’ written consent.

(l) No content violating data protection laws and intellectual property laws.

(m) No content which is misleading, false or deceptive (for example, content which is misleading as to the price of the product sold and content which makes false claims that the goods are limited or will come with free gifts).

(n) No content which contains words like, or are similar to, “best”, “the best”, “number one”, “proven”, “top-grade” unless these are permitted under applicable laws, regulations, policies or guidelines.

(o) No content which directly compare the prices, quality and efficiency of your products against other products unless permitted under applicable laws, regulations, policies or guidelines (for Vendor’s/ Drop-off’s)

4.3 If your Content involves the use of physical stunts (for example, where it carries a risk of injury or damage whether to property or person), you must ensure the words “Do Not Attempt” or words of similar meaning are prominently featured on the Content.

4.4 We do not permit copyright infringing activities and infringement of intellectual property rights on the IMTradeonline platform, and we will remove all Content if properly notified that such Content infringes on another’s intellectual property rights, in accordance with applicable laws on intellectual property rights.

4.5 We reserve the right to remove any Content without prior notice to you or providing any reason for such removal.

4.6 You agree that IMTradeonline shall not be liable in any manner whatsoever for any losses or damage suffered in any way as result of IMTradeonline’s exercise of its discretion to remove Content.

Use of Vouchers/Coupons Terms & Conditions

The following terms and conditions (T&Cs) apply to your use and redemption of promotional vouchers or voucher codes distributed by IMTradeonline.

  1. Vouchers are valid only on the IMTradeonline website or mobile application.
  1. In order to use the vouchers, voucher codes must be entered at the checkout page.
  1. Vouchers codes are to be used for a one time purchase only.
  1. IMTradeonline reserves the right to cancel or modify orders, or revoke the use of voucher codes, where the vouchers are used in the following circumstances:

(a) suspicious or fraudulent voucher use;

(b) voucher abuse, including vouchers redeemed using multiple accounts or multiple checkouts associated with the same customer or group of customers; and/ or

(c) vouchers used in bad faith (including resold vouchers, or use of vouchers on orders made and intended for resale).

  1. Unless otherwise stated, vouchers or other promotional discounts are not valid in conjunction with other tactical promotions or discounts, with the exception of pre-discounted products on IMTradeonline.
  1. Additional terms and conditions may be specified in relation to specific voucher codes (for example, duration, discount amount and products covered), and will govern the use and redemption of those vouchers in addition to these terms.
  1. Vouchers are not exchangeable for cash.
  1. IMTradeonline reserves the right to change these terms or cancel any promotions at any time without notice.